Frequently Ask Questions
DESSO

A.

All Desso carpet tiles are manufactured in the Netherlands

A.

Desso uses Polyamide 6 or 6.6 (Nylon) for the pile fibre of loop pile carpets, some designs uses 100% regenerated content (ECONYL®).

 

Desso (and it’s principle company, Tarkett) is committed to adhering to the Cradle to Cradle® principles, and today, over 95% of Desso carpet tile collections are Cradle to Cradle certified, with one collection having achieved Cradle to Cradle® Gold level certification.

A.

Within 3 to 5 working days for stocks in Singapore; 6 to 9 weeks for indent stock by sea shipment. Air freight may be arranged for delivery within 7 to 9 days, subject to stock availability. Air freight charges to be borne by customers.

A.

10 years when installed by The Mill International’s in-house installer. The warranty covers  colour-fastness, warping, fraying. The warranty will only cover colour-fastness of carpet tiles if installed by a 3rd party appointed by the customer.

A.

Yes, all Desso carpets are classified in accordance with a European standard, EN 13501-1.  This certification is recognised locally by SCDF under class B2 rating.